Shipping policy
Shipping & Delivery Policy
At Chopivo Kitchen Gadgets, we are committed to delivering your orders quickly and securely.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly delayed.
Shipping Times
Estimated delivery times vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on the destination and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Incorrect Addresses
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will assist you in working with the shipping carrier.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: info@chopivo.com